Siemens Opening Delaware Locomotive Service Hub

Siemens will open a new 44,000 square-foot locomotive service facility in New Castle, Del., which will operate as its digital service, supply chain, and technical field training hub in the region.

The New Castle team will train service technicians and remotely maintain Siemens locomotives for customers across the United States, including Amtrak, the Maryland Transit Administration and the Southeastern Pennsylvania Transportation Authority. They will remotely collect and analyze over 800 data points that will include information on equipment health, operational metrics and environmental data made available by automatic streaming from the locomotive. The data can help diagnose fleet issues and develop predictive maintenance capabilities. 

“When Americans have access to reliable train travel, they tend to take advantage of it. Siemens' new center – right here in New Castle, Delaware - will help make rail service more reliable by using cutting edge technology to service and build new locomotives at a faster pace and higher volume,” said Delaware Senator Tom Carper. “Our nation’s railways are critical elements to our country’s infrastructure system, which helps us to compete and win in the global economy.”

The team will also use virtual reality technology for maintenance training on different locomotive equipment running worldwide, which allows the service technician to virtually stand inside a locomotive and use the handheld controls to work on switches, components and panels.

The new facility will also include a supply chain distribution center to quickly deliver locomotive parts for locomotive customers.

“It’s important to realize that keeping a locomotive running smoothly relies on more the vehicle and rail infrastructure, it’s how you maintain these trains that will keep them running reliably for our customers,” remarked Chris Maynard, vice president of Siemens Mobility Customer Services. “We are bringing the rail industry into the digital era and creating an “Internet of Trains” to ensure locomotives operating across the East Coast and beyond are running as efficiently as possible.”