The Chicago Transit Authority (CTA), Metra, the Chicago area’s commuter rail system, and Pace, the suburban bus system, have announced that the Ventra transit app has been downloaded more than 2 million times. The free app, launched less than two years ago, has been used to purchase nearly $250 million in fares.
The Ventra transit app allows riders a “one-stop shopping” experience and is the first transit app in the nation allowing customers to pay for rides on multiple transit systems.
“The fact that the Ventra app has been downloaded more than 2 million times in less than two years demonstrates why CTA is leveraging technology to improve the transit experience for our customers,” said Dorval R. Carter, Jr., CTA president. “By making transit easier to pay for and more convenient to use, we help encourage people to take advantage of great public transit in the Chicago area.”
The Ventra app offers a wide range of functionality that helps users pay their fares and manage their accounts. It also allows users to load transit value/passes, buy and display mobile tickets on Metra and receive real-time account notifications when it’s time to purchase new passes or refill their accounts.
“The Ventra app has proven to be extremely popular with Metra customers in such a short time,” said Don Orseno, Metra executive chairman and CEO. “Already, more than a third of our customers are buying tickets through the app, making it our largest sales channel in terms of ticket sales. We’re pleased to offer such a fast and convenient app for the benefit of our riders.”
The Ventra app also provides access to real-time transit tracker information. Future phases will offer additional services and conveniences.
The Ventra app is available for download at www.ventrachicago.com, the App Store and Google Play.