Amtrak has selected AECOM, in partnership with Network Rail, to conduct an independent review of the various passenger concourses at Amtrak’s Penn Station. The team will provide recommendations to improve the design, functionality, communications, and coordination of the concourses, with the work starting immediately.
Amtrak co-CEO Wick Moorman said, “New York Penn Station is the busiest rail hub in the country, and Amtrak is dedicated to making improvements to the railroad and the station that will improve the passenger experience.”
“We have made significant progress in renewing rail infrastructure at Penn Station and are now taking steps to improve the passenger areas,” added Moorman. “We have assembled a top-notch team of national and international experts to work with the railroads on delivering solutions that will greatly improve the passenger experience at New York Penn Station.”
Amtrak has agreements with the Long Island Rail Road (LIRR) and NJ TRANSIT (NJT), which allows them to individually manage their respective passenger concourses in the station. AECOM and Network Rail will review the interaction, coordination, and collaboration between the concourses and develop recommendations, with the study supported by a group of Amtrak, LIRR, and NJT professionals.
The review will include the management of daily operations within the three station concourses and the opportunities to strengthen coordination between all parties to improve. The consultants will develop recommendations for a unified three-railroad concourse operations center and also provide an overall plan for improvements to Penn Station’s passenger concourses. This will include guidance on operations and maintenance partnerships as well as guidance on Amtrak’s planned redevelopment of Penn Station in partnership with the private sector.
AECOM and Network Rail will deliver their recommendations in early 2018, after which Amtrak, NJT and LIRR will determine next steps for implementation.